Free Shipping Policy

- We do not charge for the shipping on all orders within the contiguous United States. Excludes AK and HI.
- We do not charge for the remake, return shipping also.
- However, orders with oversize (blinds' width over 105 inch) products may incur an oversize freight fee.
- No shipments can be made to PO Box addresses.
- No shipments can be made to military bases outside the continental United States (APO and FPO addresses).
- For the fastest service possible, we ship most products directly from the manufacturing facility.
- Address changes are not permitted once the manufacturer has shipped your product.
- All shipping and delivery times listed on’s website or on any other material (ads, direct mail, emails, etc.) are estimates.

It is very important that you provide all correct and current customer information, included address and valid phone number. If you find an error in your information on an order already placed, please write whatsapp message to our contact center as soon as possible to correct your information. Unfortunately, if the address entered is incorrect and the order has already been shipped, you will be responsible for any fee that occurs for the change.

Hawaii and Alaska
To ship to Hawaii and Alaska, we charge a fee of $1000 by item on all standard orders (under 105”) and charge customers $1000 by item on all oversized orders (105” and above). We'll contact you by phone and email to collect this fee after purchase. Should you not pay the required fee within 24 hours of email contact, your order will be cancelled.

Multiple Shipments
Different types of window treatments are often made in different manufacturing facilities. For the fastest delivery, we ship each product to you as soon as it is ready, meaning you may receive multiple shipments for the same order. That way, you’ll have each product as soon as possible!

Freight Damage and Missing Parts
Product(s) with minor damage may be able to be used and should be accepted and noted. There is a 14-day time period to report any unusable product for a remake. Please contact us within 14 days of receiving your package if you think you need a remake. You will be responsible for the disposal of all shipping and packaging materials including pallets used for large shipments.

If you find damaged items, please do not discard the boxes! Photos of the received damaged product from shipping may be required to share with the vendor for reorder.

If any parts are missing from your order (including installation materials such as screws and brackets), please contact us within 30 calendar days and we’ll help you get replacement parts.